Communication

When Your Attention is Needed

We will communicate with you from time to time to discuss the best solution for issues and concerns. However, if you instruct us what to do in advance, for example, when there is insufficient occlusal clearance, it will speed up the process. Also, we will contact you for other issues during the fabrication, such as irregular or incorrect bites or mounting, distorted impression materials, shade concerns, or margins that need to be completely visible. As such, we thank you in advance for your prompt attention.

Our commitment to you extends beyond the quality of our services. As such, we strive to communicate effectively, discussing better material selection, processes, or preparation guidance. We value each client, treating them as if they were our last, which is why our clients have been satisfied with our services for the past 30 years.

Our Systemic Approach

One of the systematic approaches we use in our dental laboratory is an adaptation of an occlusal measurement system. If your preference is heavy occlusal contact, then we do not use articulating paper. For a standard occlusal contact, then we use one piece of paper. When your preference is slightly out of occlusion, we use two pieces of articulating paper, and so forth. So, you can control your occlusal contact based on the first few cases. Remember, two-way communication is everything!

We do not want you to have to spend an hour adjusting the crown. We know how valuable your time is, and we want to do our job correctly the first time so that you can spend more time with other patients. There will be times when you may have to adjust a crown because there are many unknown factors to us, but this will not happen routinely. Please communicate with us when you have special instructions. It’s all about communication!

Communication is critical to minimize chair-side adjustment

Our primary objective is for you to spend less time on the chair side delivering crowns. We understand your time is worth more than that. Many clients have told us how easy it is to deliver our crowns and bridges and see many more patients in one day.

Please provide us with the best alternative method of contacting you during and after hours. Please contact us for better communication.